One-callsolutions provides comprehensive IT support plans designed to meet the diverse needs of modern businesses—whether you’re working from home or collaborating with a team in the office. We now offer the One-callsolutionsMB package at a fixed rate of $225 per month, specially designed for micro businesses with up to three employees, delivering reliable, cost-effective IT support without compromise.
Services
One-callsolutionMB $225/month
One-callsolutin $75/month Per person
One-callsolution+ $95/month Per person
Number of Users
Up to 3
4+
4+
Help Desk Support
Unlimited phone, chat, and email support
yes
yes
yes
Ticket system
yes
yes
yes
Support for Mac and PC – desktop, mobile & tablet devices (max of 2 devices per user)
yes
yes
yes
Device performance and speed tuneups
yes
yes
yes
Troubleshooting, patching and updates to hardware, applications, and devices
yes
yes
yes
New software installation
yes
yes
yes
Preventative Tune-Ups
Adware/spyware clean up, updates, virus protection verification, temporary files clean up, hard drive defragmentation, and startup optimization
yes
yes
yes
Support for In-Office, Remote, or Hybrid Teams
Help desk
yes
yes
yes
New employee onboarding & computer configuration
yes
yes
yes
Network Troubleshooting
yes
yes
yes
VPN configuration for secure remote access to company networks
yes
yes
yes
Backups and Disaster Recovery
Backup strategy and solutions
yes
yes
yes
Automatic and secure backup of systems and data
yes
yes
yes
Support for disaster recovery planning
yes
yes
yes
Systems Setup
VPN Configuration
yes
yes
yes
Cloud network setup, configuration, and updates
yes
yes
yes
Email setup and configuration
yes
yes
yes
Firewall configuration and updates
yes
yes
yes
Systems Monitoring and Cybersecurity
Access to GeekSupport's licensed security suite
yes
yes
yes
Endpoint protection with advanced multilayered protection for computers
yes
yes
yes
Server security with real-time protection for your company data and files
yes
yes
yes
Full disk encryption with robust solutions for systems disks, partitions, or entire devices
yes
yes
yes
Advanced cloud-based threat defense against zero-day and never-before-seen threat types
yes
yes
yes
Extended detection & response delivering prevention, enhanced visibility and remediation
yes
yes
yes
Email security scans for malware and malicious software
yes
yes
yes
Network, computer, and systems security scans to detect vulnerabilities
yes
yes
yes
Mobile Device Management (MDM)
Monitoring, management, and security of all mobile devices connected to your network
yes
Device enrollment, configuration, updates, application management, and troubleshooting
yes
Device encryption
yes
Computer lockdown at termination
yes
Procurement & Provisioning (exclude cost of devices and shipping; other fees may apply)
IT infrastructure, devices, and software research and recommendations
yes
Device procurement from order placement through delivery to your specified location
yes
Secure inventory storage and management
yes
Device imaging and re-imaging using mobile device management software
yes
Device provisioning, prior to shipping to end user, to ensure device is setup with the operating system, software, and credentials required for each individual employee
yes
Purchase of new devices based on your business needs, brand preferences, budget, and functionality requirements
yes
Lease options available (contact us for more information)
yes
Data Compliance
Guidance to Implement and maintain a data security and privacy compliance program that meets laws and regulations requirements applicable to your business
yes
Implementation and/or configuration of hardware and systems necessary to meet compliance
yes
Virtual CIO (5 seats minimum required)
Resource who acts as a trusted technology advisor
yes
Technology assessment and plan
yes
Fee Based Services - CALL US
Network, email, and data migrations
yes
Enterprise services (product or software support)
yes
