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Managed IT Services 

Managed IT Services for Growing Businesses and Municipalities

24/7 IT Support, One Flat Monthly Rate

The IT team you need to cover every aspect of your technology needs.

Are you a municipal department or small enterprise with 20–500 users and limited or no internal IT support?

Traditionally, small organizations had limited IT needs—but that’s no longer the case. Today’s businesses face constant cybersecurity threats and rely more heavily than ever on technology to keep operations running smoothly. As a result, every organization now requires sophisticated, reliable IT support.

That’s why an increasing number of organizations are turning to managed IT services to reduce risk, maintain operational continuity, and defend against cyber threats.

one call solutions managed IT services keep your organization safe, secure, and efficient. We deliver 24/7 support, proactive monitoring and maintenance, and essential cybersecurity tools and best practices—so you can focus on what matters most.

Some of the amazing organizations we’ve helped grow-

Redictable costs, fewer disruptions, and an expert IT team on call-

Always-on 24/7 helpdesk support you can rely on.

Always-on proactive monitoring and maintenance.

Enterprise-grade advanced cybersecurity protections.

Predictable monthly IT costs with no surprises.

 

Trusted by 1,100+ municipalities and 700+ businesses, ONE CALL SOLUTIONS delivers proactive IT partnership—not reactive break-fix support.

87%

Average reduction in costsAverage IT incident reduction after 3 months

24/7 SUPPORT

Supported by a team of 100% North America–based IT experts.

2 Hour

Quick response + onsite support when you need it.

 

 Comprehensive IT services-all from ONE CALL SOLUTIONS.

 

We deliver comprehensive managed IT services to organizations in the US and Canada. For businesses without the resources—or the budget—to staff a full IT department, we keep your software systems running smoothly and your cybersecurity robust, so you can focus on growing your organization

Here are just a few ways managed IT services can help your organization:

 

-Regulatory Compliance Assistance

-Advanced Cybersecurity Protections

-24-Hour Support Services

-Minimal Downtime

Preventative Network Maintenance

-Predictable Monthly IT Costs & Flat-Fee Billing

-Operational Efficiencies

-Proactive Network Monitoring

-Desktop Optimization

-Regular Software Updates

 

Ready to achieve better IT results?

1. Schedule a Call

We’ll review your technology setup and explore how IT can best support your objectives

2. Design Your Plan

If we’re a good match, you can choose the IT service plan that works best for your organization.

3. Enjoy Hassle-Free IT

In just a few days, you’ll see a whole new level of IT performance.

 

What are the costs of managed IT services?

Pricing for managed IT support services can vary significantly between providers. Equally important to understanding your cost is knowing exactly what is included in your contract. Pricing is typically influenced by the number of workstations, servers, and devices being managed, as well as the level of service provided. Most providers charge on a “per device” basis. Other factors, such as the complexity of your network, can also impact the overall cost.

Related: Want to learn more about the cost of managed IT services? Download our Managed IT Services Cost and Pricing Guide for detailed information.

 

What’s the best way to choose a managed IT service provider?

The tricky part about comparing managed IT service providers is that “managed IT” can mean different things to different companies. Ask them to explain their definition—but keep in mind you might still need some clarification.

Follow these tips to make your conversation more effective:
Are business results part of their conversation?

The ultimate goal of a managed IT service provider is to help you use IT to drive your business objectives.

Does the provider follow a proven, repeatable process?

Anyone can provide services, but it’s the way those services are delivered that determines results.

Does the provider clearly outline what services are included and what’s excluded?

Surprise charges create unnecessary stress.
Our transparent pricing ensures peace of mind.

Does the provider deliver a comprehensive IT department, or just manage select services?

Both options may be suitable, but make sure you understand the setup in advance.

Do they look at your IT as a whole, whether you outsource everything or just some services?

By taking a holistic approach, IT can deliver the outcomes your business requires.

Are you ready to achieve consistent, predictable IT results with managed services?

Reach out today to explore how comprehensive IT coverage can deliver the predictable results your business needs to improve and grow.

 

Our expertise is yours to access, regardless of whether you decide to partner with us :

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